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Incentive Programs for Sales Teams
Key learning outcomes: Implement an incentive program to lift your sales team’s enthusiasm, productivity and results. Recognise the need to reward all team members, not just the same few who consistently achieve the best results. Acknowledge the benefit of a short time frame for programs. Establish reasonable and achievable targets to ensure motivation remains high.…
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Building a Solution Driven Mindset
Key learning outcomes: Learn about the benefits a solution-driven team member can bring to your business. Adopt a policy that it is acceptable to make mistakes, but learning from these mistakes is the key. Acknowledge the importance of identifying problems before they take hold. Implement a program of continuing education and training to learn about…
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Building a New Team
Key learning outcomes: Learn that when building a new team, the aim is to maximise productivity as quickly as possible. Identify the team’s goals and common purpose early in the process and ensure the team members are committed to them. Understand how complementary skills and experience benefit a team. Acknowledge the need for a team…
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How To Fix a Poor Culture
Key learning outcomes: Understand that ignoring culture problems can damage your business’s productivity and profitability. Demonstrate, as a leader, that you care about your business’s culture and monitor and nurture it on an ongoing basis. Explain some of the primary causes of culture difficulties and suggest several remedies for each. Acknowledge that regular and open…
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Leadership Styles
Key learning outcomes: Learn the most common leadership styles and their advantages and disadvantages. Identify the leadership styles that help to motivate staff and ensure job satisfaction. Recognise which leadership styles will negatively impact staff morale and engagement. Understand that a leader may adopt more than one leadership style, depending on the circumstances. Article: Leadership…
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How to Conduct a Team Planning Day
Key learning outcomes: Learn that working towards a common goal improves a team’s effectiveness. Recognise that informing your team of the purpose of the planning day and encouraging their participation is crucial to the success of the day. Acknowledge the value of thoughtful preparation for the planning day. Understand that the outcomes of a planning…
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Setting Team Standards
Key learning outcomes: Learn that team standards shape the way a team functions and maximises a team’s effectiveness. Develop a process for your team to consult, discuss and decide on standards, including appropriate action when standards are not met. Determine that standards may relate to such areas as meetings, communication, commitments, problem-solving and behaviours. Acknowledge…
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Core Values
Key learning outcomes: Recognise that core values set the standard of behavior for your business and its employees. Distinguish between “espoused” and “enacted” values. Learn that shared or agreed values will contribute to your business’s or team’s success. Establish a process for embedding agreed core values in your business’s day-to-day operations. Article: What are core…
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Role Play
Key Learning Outcomes Learn to use role-play as a tool for building the skills within your team. Implement a method of role-play that best suits your workplace, such as one-on-one, pairs/small groups, team or video. Differentiate between those participants who role-play with confidence and those who need encouragement. Understand why role-play has been proven as…
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One On One Coaching
Key Learning Outcomes A well conducted coaching program will improve performance in individuals and across your entire business. Coaching provides the added benefit of identifying issues before they become bigger problems. Learn how to conduct powerful one-on-one coaching sessions with your team. Understand that a successful coaching program requires planning and discipline. Use our step…