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Free Article – Ten Ways to Enhance you Value Proposition
Key learning outcomes: Learn that fine-tuning your value proposition can put you ahead of your competition. Develop strategies to build on your knowledge and expertise to secure your place in the market. Recognise the benefits of conducting customer reviews and responding to both positive and negative feedback. Acknowledge that your value proposition should be reviewed…
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Free Article – 10 Common Reasons Small Businesses Fail
Key learning outcomes: Learn that most small businesses fail within five years. Adopt practices generally associated with big businesses to your advantage. Develop systems to maximise operational efficiency. Analyse your potential market and the financial statistics to ensure the survival of your business. Article: The actual numbers vary depending on the research that you read,…
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Free Article – 10 Easy Steps to Improve Your Lifestyle
Key learning outcomes: Recognise that good health and stress-free living are on the decline in modern society. Implement some good food habits such as eating less processed and takeaway foods. Develop an exercise regime to suit your schedule. Acknowledge that there will be times when you or someone you know needs some assistance in life.…
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Free Article – Managing Your Online Profile
Key learning outcomes: Acknowledge that your business needs an effective physical and online presence. Conclude that the more effort and money that is invested in your business’s website, the more customers will want to do business with you. Learn about the importance of search engine optimisation in maximising your business opportunities. Develop a social media…
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Free Article – Top 10 Tips to Boost your Productivity
Key learning outcomes: Implement a priority system so the most important tasks are completed in the first instance. Create a schedule for all tasks and activity which notes a deadline to increase your productivity. Recognise your peak working periods and schedule your tasks accordingly. Adopt a “switch off” policy to minimise distractions from technology. Article:…
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Free Article – Top 10 Tips for Small Business Success
Key learning outcomes: Understand that well-established business principles apply to both small and large businesses. Acknowledge that you need to work both in and on your business. Establish a system of regular and positive communication with your team. Identify what is working well in your business and build on this. Article: One of the greatest…
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Free Article – Dealing With Customer Complaints
Key learning outcomes: Establish that customer complaints have both negative and positive implications for a business. Implement a process for dealing with customer complaints to ensure your staff apply a consistent and professional approach. Understand that it is better to seek solutions than look for someone to blame when things go wrong. Acknowledge the power…
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Free Article – Top 10 Tips to Win More Business
Key learning outcomes: Develop a strategy to ensure you make the most of every sales opportunity. Differentiate your product offerings from those of the competition. Recognise the benefit of focusing on a niche market in order to win more business. Learn the value of detailed preparation for sales meetings. Article: The ability to sell yourself…
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Absolute Best Customer Service Quiz
Who do you work for? It does not matter if you work for yourself or you work for someone else, at the end of the day we all ultimately work for the customer – the person who pays for or uses your product or service. In simple terms the more satisfied our customers are, the more…
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Free Article – Top 10 Tips for Business Travel
Key learning outcomes: Acknowledge that while business travel may appear to be glamourous, it is also a cause of stress for some travellers. Determine that the more preparation you undertake, the more straightforward your business trips will be. Implement a strategy to ensure your technology works for you during your travels. Understand the importance of…