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Dollar Productivity
Key learning outcomes: Identify the “dollar-productive tasks” in your business or workplace. Complete our template to measure your dollar productivity. Create a benchmark or acceptable dollar-productivity rate for your business. Determine activities and tasks that negatively impact dollar productivity in your business. Article: It is important for any income producer in a business to be…
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Blue Ocean Strategy
Key Learning Outcomes Learn about the “Blue Ocean Strategy” and the benefits it offers your business. Delivering products and services in unique ways, rather than adopting new technology, may win you new clients and increase your market share. Understand the importance of identifying new product markets and offering products that represent value for your customers.…
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Handling Objections
Key Learning Outcomes Understand that objections should be viewed as opportunities, not problems. Use our trial close technique to encourage customers to reveal their concerns or objections. Demonstrate active listening skills and open-ended questions when addressing customers’ objections and isolating the objection. Show customers empathy so they feel their needs are understood and a solution…
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Sales Process
Key Learning Outcomes A well-designed sales process will increase the number of prospects who convert to customers. Learn about the characteristics you need in order to be a successful and effective salesperson. Apply our detailed sales process to your business, regardless of how large or small it is. Understand the importance of determining what your…
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Introduction to Business Strategy
Don’t get left behind! If your business operating today the same as it did 6 or 12 months ago it is at serious risk Leave nothing to chance – use this section of the website to create a bright future for your business Learn how to create a business plan that will ensure long term…
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Business Plan Summary
Key Learning Outcomes Recognise that one of the greatest benefits of business planning is the process itself. Apply the Absolute Best business plan template to help you create a professional document. Use the step-by-step guide to ensure that you have covered all the elements. Understand the importance of sharing the business plan with your team.…
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Client Nurture Program
Key Learning Outcomes Learn about how an effective nurture program can turn prospects into loyal clients. Understand that in a successful client nurture program, communication adds value to the client relationship, if carried out consistently. Recognise that both verbal and non-verbal communication, two-way communication and using a variety of forms of contact are vital in…
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Client Nurture Model
Key Learning Outcomes Identify the need to guide your clients in their journey from being a prospect to becoming a client. Apply our client nurture model to your business to distinguish between a prospect and a client. Recognise the three stages of the client nurture model: superficial relationship, mid-level relationship and high-level relationship. Use our…