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Incentive Programs for Sales Teams
Key learning outcomes: Implement an incentive program to lift your sales team’s enthusiasm, productivity and results. Recognise the need to reward all team members, not just the same few who consistently achieve the best results. Acknowledge the benefit of a short time frame for programs. Establish reasonable and achievable targets to ensure motivation remains high.…
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Clearing the Blockages in Your Business
Key learning outcomes: Learn that blockages can negatively impact your business’s bottom line. Identify opportunities for improvement from regular reviews of your business’s systems. Develop a communication strategy that benefits team members and your customers. Differentiate between hiring on attitude and hiring for skills. Article: As a leader, one of your most important functions is…
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Building a Solution Driven Mindset
Key learning outcomes: Learn about the benefits a solution-driven team member can bring to your business. Adopt a policy that it is acceptable to make mistakes, but learning from these mistakes is the key. Acknowledge the importance of identifying problems before they take hold. Implement a program of continuing education and training to learn about…
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Free Article – Top 10 Tips to Boost your Productivity
Key learning outcomes: Implement a priority system so the most important tasks are completed in the first instance. Create a schedule for all tasks and activity which notes a deadline to increase your productivity. Recognise your peak working periods and schedule your tasks accordingly. Adopt a “switch off” policy to minimise distractions from technology. Article:…
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Free Article – Top 10 Tips for Small Business Success
Key learning outcomes: Understand that well-established business principles apply to both small and large businesses. Acknowledge that you need to work both in and on your business. Establish a system of regular and positive communication with your team. Identify what is working well in your business and build on this. Article: One of the greatest…
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Building an Attraction Strategy
Key learning outcomes: Learn that a well-designed attraction strategy is key to winning customers. Differentiate your business from the competition by offering unique products or superior knowledge and expertise. Recognise that a well-structured and accessible business will draw new customers. Implement practices to reward new and repeat customers. Article: Having a great attraction strategy will…
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Building a New Team
Key learning outcomes: Learn that when building a new team, the aim is to maximise productivity as quickly as possible. Identify the team’s goals and common purpose early in the process and ensure the team members are committed to them. Understand how complementary skills and experience benefit a team. Acknowledge the need for a team…
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Free Article – Dealing With Customer Complaints
Key learning outcomes: Establish that customer complaints have both negative and positive implications for a business. Implement a process for dealing with customer complaints to ensure your staff apply a consistent and professional approach. Understand that it is better to seek solutions than look for someone to blame when things go wrong. Acknowledge the power…
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Managing Resistance to Change
Key learning outcomes: Learn that most failures in change implementation are the result of resistance from those who will be directly impacted. Conclude that transparency is crucial when introducing change in a business. Determine that employees need reassurance, and training if necessary, to overcome fear or a lack of confidence in times of change. Acknowledge…
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Free Article – Top 10 Tips to Win More Business
Key learning outcomes: Develop a strategy to ensure you make the most of every sales opportunity. Differentiate your product offerings from those of the competition. Recognise the benefit of focusing on a niche market in order to win more business. Learn the value of detailed preparation for sales meetings. Article: The ability to sell yourself…