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The Balanced Scorecard
Key learning outcomes: Learn how the balanced scorecard enables the assessment of a company’s future performance. Describe the four perspectives that are measured – financial, customer, business processes, and learning and growth. Understand that when using this tool, a company devises objectives, measures, targets and initiatives for each perspective. Implement the balance scorecard in your…
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The 5 Whys
Key learning outcomes: Learn that Toyoda’s 5 Whys is a useful problem-solving tool in both your work and personal lives. Apply the 5 Whys technique to both problem-solving and goal-setting. Recognise that the more we understand why we want something, the more likely we are to achieve it. Understand the limitation of the 5 Whys…
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Free Article – Top 10 Tips for Working From Home
Key learning outcomes: Implement a daily routine so you are productive, can avoid distractions and remain in regular contact with your colleagues and clients. Create a professional working environment that enables you to separate your work from your personal life. Develop a program of regular technology improvements to maximise your effectiveness and productivity. Adopt some…
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Force Field Analysis
Key learning outcomes: Apply force field analysis when contemplating change in your business. Differentiate between driving forces and restraining forces. Address negative or restraining forces to tip the scales in favour of a change initiative. Practise using this visual tool in brainstorming sessions to optimise its value. Article The force field analysis is a strategic…
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Stakeholder Analysis
Key Learning Outcomes Learn that a stakeholder can be impacted by, or impact on, a company and may be an individual or an organisation. Understand the benefits of stakeholder analysis for your business particularly when you are planning to implement changes. Apply the power-interest matrix to determine the level of power and interest a stakeholder…
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Mind Mapping
Key Learning Outcomes Recognise that this centuries-old tool is still widely used in business and education. Understand how mind maps are used to summarise notes, problem-solving, and for clarifying and brainstorming ideas. Practise using the tool, guided by our description of each step. Learn about how we use technology when we brainstorm with our team…
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Boston Matrix
Key Learning Outcomes Learn about the Boston Matrix, one of the best-known business strategy models, developed by Bruce Henderson of Boston Consulting Group in 1970. Benefit from breaking down your business into strategic business units to allow for more detailed analysis and better decision-making. Use Henderson’s model to analyse your business to ensure you are…
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Activity Log
Key Learning Outcomes Learn about the benefits of recording the time you spend on both low-value and high-value activities so you can ultimately increase your productivity. Apply our four-step process for completing an activity log. Identify your low-value activities that should be delegated or are time wasters. Recognise the areas of your business where you…
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Ideal Week
Key Learning Outcomes Learn that an ideal week maps out the activities you need to focus on with time allocated to each one, but at the same time acknowledging that not every week will go 100% to plan. Identify the benefits you will experience if you operate with an ideal week, such as building momentum,…
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Financial
Key Learning Outcomes Recognise that the more knowledge you gain on the financial performance of your business, the more strategic your planning will be. Refer to your business’s goals to determine the type of financial information you require. Examine your business’s profitability and learn how to identify areas where you can increase revenue. Use the…